Terms & Conditions

Effective Date: September 7, 2026

Welcome to babytoyhub.com. These Terms & Conditions govern your access to and use of our website, products, services, and any purchases made through our online store. By accessing, browsing, registering on, or purchasing from babytoyhub.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or placing an order. If you do not agree with any part of these terms, please do not use our website or purchase our products.

1. About Our Business

Website: babytoyhub.com
Business Category: Baby Products
Email: babytoyhub@gmail.com
Phone: 9007647159
Business Address: Haripada Ghosh Lane, P.O. + Vill. Kanaipur, P.S. Uttarpara, Dist. Hooghly, West Bengal, Pin Code – 712234, India
GST No.: 19AQHPD3210C1ZJ

Throughout these Terms & Conditions, the words “we,” “us,” “our,” and “babytoyhub.com” refer to the operator of this website. The words “you,” “your,” “customer,” or “user” refer to any person who accesses our website or purchases our products.

2. Eligibility to Use the Website

By using babytoyhub.com, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under the applicable age of majority, you should use our website and place orders only with the involvement, permission, or supervision of a parent or legal guardian.

Parents and guardians are responsible for supervising minors who access or use our website and for ensuring that purchases made by minors are authorized.

3. Website Use

You agree to use babytoyhub.com only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for any fraudulent, unlawful, or unauthorized purpose.

  • Attempt to interfere with the operation or security of the website.

  • Introduce viruses, malware, malicious code, or harmful software.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Copy, reproduce, modify, distribute, or commercially exploit website content without permission.

  • Use automated systems or bots to collect website information without authorization.

  • Provide false, misleading, or inaccurate information during registration or checkout.

  • Abuse, threaten, harass, or impersonate our employees, representatives, delivery partners, or other customers.

We reserve the right to restrict, suspend, or terminate access to the website where we reasonably believe that these Terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, colors, sizes, features, and other information displayed on babytoyhub.com are accurate and current.

However, minor differences may occur because of:

  • Screen and device settings.

  • Lighting and photography conditions.

  • Manufacturing variations.

  • Product packaging updates.

  • Supplier or manufacturer changes.

  • Availability of particular colors or designs.

Product images are provided for general representation. The actual product may differ slightly in appearance from images displayed online.

We reserve the right to correct errors, update product information, change specifications, or modify product availability at any time without prior notice.

5. Baby Products and Safety

Many products available through babytoyhub.com are intended for infants, babies, toddlers, or children. Customers and parents must carefully read the product description, age recommendations, warnings, instructions, and safety information before purchasing or using any product.

Children should use toys and other applicable products only according to the manufacturer's instructions and recommended age range.

Where applicable, products may contain small parts that can present a choking hazard. Parents, guardians, and caregivers are responsible for selecting products appropriate for the child's age and supervising use where required.

Do not leave infants or children unattended while using a product where supervision is recommended.

We are not responsible for misuse, improper installation, unauthorized modification, failure to follow instructions, or use of a product outside its intended purpose.

6. Product Availability

All products displayed on babytoyhub.com are subject to availability.

Adding an item to your shopping cart does not guarantee that the item will remain available until checkout or payment completion.

If a product becomes unavailable after an order is placed, we may contact you regarding an alternative product, revised fulfillment option, or refund, as applicable.

We reserve the right to limit quantities purchased by a customer or household where necessary.

7. Pricing and Taxes

Prices displayed on babytoyhub.com are shown in Indian Rupees (INR), unless otherwise stated.

We make reasonable efforts to maintain accurate pricing information. However, typographical, technical, system, or pricing errors may occasionally occur.

If an incorrect price is displayed due to an obvious error, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been received.

Applicable taxes, including GST where required, may be included in or added to the displayed price depending on the product and applicable tax treatment.

Shipping charges, where applicable, will be displayed during the checkout process.

8. Orders and Order Acceptance

When you place an order through babytoyhub.com, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact information provided by you. An order confirmation does not necessarily mean that the order has been finally accepted or that the product has been dispatched.

We reserve the right to accept, reject, cancel, or limit any order for reasonable reasons, including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspicious or fraudulent transactions.

  • Incomplete or inaccurate customer information.

  • Delivery restrictions.

  • Duplicate or unusually large orders.

  • Technical or system errors.

  • Payment-related issues.

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method or process.

9. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This may include your name, mobile number, email address, billing address, shipping address, and other information necessary to process and deliver your order.

Please carefully verify your details before completing checkout.

We are not responsible for delivery delays, failed deliveries, additional charges, or returns caused by incorrect or incomplete information provided by the customer.

10. Payment Terms

We may offer payment methods such as prepaid online payment and Cash on Delivery (COD), depending on availability and eligibility.

Payment must be successfully completed through an available payment method where prepaid payment is selected.

For COD orders, customers agree to accept the shipment and pay the applicable amount to the authorized delivery partner at the time of delivery.

We reserve the right to restrict COD availability for certain products, locations, order values, or customers.

11. Shipping and Delivery

We aim to process and dispatch accepted orders within the estimated processing period shown on the website or communicated to the customer.

Delivery times are estimates and may vary due to:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Transportation disruptions.

  • Regional restrictions.

  • Incorrect address information.

  • High order volumes.

  • Events outside our reasonable control.

Once an order has been handed over to the delivery partner, delivery may be subject to the courier company's procedures and timelines.

Customers should ensure that someone is available at the delivery address to receive the shipment when required.

For detailed information regarding shipping, customers should refer to our Shipping Policy available on the website.

12. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are governed by our applicable Return & Refund Policy.

Customers should review that policy before placing an order.

Eligibility may depend on the product category, product condition, reason for return, return window, packaging condition, and other applicable requirements.

Certain products may not be eligible for return or exchange where permitted by applicable law and our published policy, particularly where hygiene, safety, consumable, or product-integrity considerations apply.

Returned products may need to be unused, undamaged, and accompanied by original packaging, accessories, tags, manuals, or other components where applicable.

We reserve the right to inspect returned products before approving a return, replacement, or refund.

13. Damaged or Incorrect Products

If you receive a product that appears damaged, defective, incomplete, or different from the product ordered, please contact us as soon as reasonably possible using the contact details provided on our website.

We may request photographs, videos, order information, packaging details, or other evidence to assess the issue.

Customers should retain the original product packaging until the issue has been resolved where possible.

Any resolution will be handled according to our Return & Refund Policy and applicable law.

14. Intellectual Property

All website content, including but not limited to logos, brand names, text, graphics, product descriptions, photographs, icons, designs, layouts, videos, and other materials, is owned by or licensed to babytoyhub.com unless otherwise stated.

You may access and use the website for personal and lawful shopping purposes.

You may not reproduce, copy, modify, republish, distribute, sell, license, or commercially exploit our website content without prior written permission.

Unauthorized use of our intellectual property may result in appropriate legal action.

15. User Reviews and Submitted Content

If babytoyhub.com allows customers to submit reviews, feedback, photographs, comments, or other content, you agree that your submission must be lawful, accurate, respectful, and not misleading.

You must not submit content that:

  • Violates another person's rights.

  • Contains unlawful, abusive, threatening, defamatory, or offensive material.

  • Contains malicious software.

  • Infringes intellectual property rights.

  • Contains misleading commercial claims.

  • Includes another person's private or sensitive information without authorization.

By submitting content, you grant us permission to use, display, reproduce, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

16. Privacy

Your use of babytoyhub.com is also subject to our Privacy Policy.

We may collect and process information necessary to operate our website, process orders, communicate with customers, provide delivery services, process payments, prevent fraud, and comply with applicable legal requirements.

Please review our Privacy Policy for information about how customer information is handled.

17. Third-Party Services

Our website may use third-party services, including payment processors, courier companies, technology providers, analytics services, advertising platforms, or other service providers.

Third-party services may have their own terms, policies, and privacy practices.

We are not responsible for the independent policies, availability, performance, or practices of third-party websites or services except to the extent required by applicable law.

18. Promotional Offers

From time to time, babytoyhub.com may provide discounts, coupons, promotional offers, limited-time deals, free shipping offers, or other promotional benefits.

Unless otherwise stated, promotions may:

  • Have a specified validity period.

  • Be limited to selected products.

  • Have minimum order requirements.

  • Be limited to one use per customer.

  • Not be combined with other offers.

We reserve the right to modify, suspend, or discontinue promotional offers where reasonably necessary.

19. Disclaimer

To the extent permitted by applicable law, babytoyhub.com does not guarantee that the website will always be uninterrupted, error-free, completely secure, or continuously available.

We do not guarantee that every product description, image, specification, or other website content will always be free from typographical or technical errors.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

20. Limitation of Liability

To the maximum extent permitted by applicable law, babytoyhub.com shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.

This includes losses arising from website interruptions, third-party delivery delays, misuse of products, inaccurate customer information, or events beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited under applicable law.

21. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, severe weather, epidemics, pandemics, strikes, transportation disruptions, government restrictions, internet or telecommunications failures, supply shortages, civil disturbances, or other unforeseen events.

Where such circumstances occur, we will make reasonable efforts to minimize their impact and resume normal service as soon as reasonably practicable.

22. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our business, services, technology, legal requirements, or operational practices.

The updated version will be posted on babytoyhub.com with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.

23. Suspension or Termination

We may suspend or terminate access to our website where reasonably necessary, including in cases of suspected fraud, abuse, unlawful activity, violation of these Terms, or security concerns.

Termination will not affect rights or obligations that arose before termination.

24. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable consumer protection laws and mandatory legal rights, disputes arising in connection with these Terms or your use of babytoyhub.com shall be subject to the jurisdiction of the competent courts having jurisdiction over the business location stated above.

Nothing in this section is intended to prevent a consumer from exercising any mandatory statutory right or remedy available under applicable law.

25. Consumer Rights

We respect the rights of our customers and aim to provide accurate product information, fair pricing, reliable service, and appropriate remedies for eligible issues.

Nothing contained in these Terms & Conditions is intended to take away or reduce any rights available to consumers under applicable Indian law.

Where there is a conflict between these Terms and a mandatory legal consumer protection requirement, the applicable legal requirement will prevail to the extent of that conflict.

26. Contact Us

If you have questions regarding these Terms & Conditions, your order, products, payment, delivery, returns, or any other matter relating to babytoyhub.com, please contact us.

babytoyhub.com
Email: babytoyhub@gmail.com
Phone: 9007647159
Address: Haripada Ghosh Lane, P.O. + Vill. Kanaipur, P.S. Uttarpara, Dist. Hooghly, West Bengal, Pin Code – 712234, India
GST No.: 19AQHPD3210C1ZJ

We will make reasonable efforts to review and respond to customer inquiries within an appropriate period.

27. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable website policies, constitute the terms governing your use of babytoyhub.com and your purchases from our store.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

28. Acknowledgment

By accessing babytoyhub.com, placing an order, creating an account, or otherwise using our services, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.

Thank you for shopping with babytoyhub.com.