Privacy policy
Effective Date: September 7, 2026
Welcome to babytoyhub.com. We respect your privacy and are committed to protecting the personal information of our customers, visitors, and users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.
By accessing or using babytoyhub.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described below, please discontinue use of our website.
1. Business Information
Website: babytoyhub.com
Email: babytoyhub@gmail.com
Phone: 9007647159
Business Category: Baby Products
Address: Haripada Ghosh Lane, P.O. + Vill.- Kanaipur, P.S.- Uttarpara, Dist.- Hooghly, West Bengal – 712234
GST No.: 19AQHPD3210C1ZJ
For privacy-related questions, concerns, or requests, customers may contact us using the email address or telephone number mentioned above.
2. Information We Collect
When you use our website or purchase products from us, we may collect certain information that is necessary to provide our services.
Personal Information
Depending on how you interact with our website, we may collect information such as:
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Full name
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Billing address
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Shipping or delivery address
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Email address
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Mobile or telephone number
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Order details
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Product preferences
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Payment-related information
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Communication history
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Information provided when contacting customer support
We only request information that is reasonably necessary for operating our online store, processing orders, providing customer support, and improving our services.
Technical Information
When you visit our website, certain technical information may automatically be collected. This may include:
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IP address
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Browser type
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Device type
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Operating system
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Website pages visited
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Referring website
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Date and time of visits
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Approximate location derived from technical information
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Interaction with website features
This information helps us understand how visitors use our website and allows us to improve website functionality, security, and customer experience.
3. Information Provided During Orders
When you place an order through babytoyhub.com, we need certain information to process and deliver your purchase.
This may include your name, phone number, email address, shipping address, billing details, purchased products, order value, and delivery-related information.
If you choose Cash on Delivery or another available payment method, we may share necessary information with the relevant logistics, payment, or fulfillment service provider to complete your order.
We do not request or intentionally store unnecessary sensitive payment credentials such as your full card PIN, banking password, or payment authentication password.
4. How We Use Your Information
We may use collected information for legitimate business purposes, including:
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Processing and fulfilling orders.
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Confirming orders and payments.
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Arranging product delivery.
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Providing customer support.
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Responding to questions, complaints, or requests.
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Sending order confirmations and shipping updates.
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Processing returns, refunds, cancellations, and exchanges.
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Preventing fraudulent or unauthorized transactions.
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Maintaining website security.
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Improving products, services, and website functionality.
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Understanding customer preferences and website usage.
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Managing customer accounts where applicable.
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Complying with applicable legal, tax, accounting, and regulatory requirements.
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Communicating important service-related information.
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Sending promotional communications where permitted and where appropriate consent or another lawful basis exists.
We do not use your information for purposes that are unrelated to our business operations without an appropriate legal basis or your permission where required.
5. Cookies and Similar Technologies
babytoyhub.com may use cookies and similar technologies to improve your browsing experience.
Cookies are small data files stored on your device by your browser. They may help us:
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Remember shopping cart information.
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Maintain website functionality.
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Understand website traffic.
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Remember certain preferences.
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Improve website performance.
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Analyze customer interactions.
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Support marketing and advertising activities where applicable.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping-cart or checkout functionality.
6. Analytics and Website Performance
We may use analytics and performance tools to understand how visitors interact with our website. These tools may collect information such as pages visited, approximate visit duration, device information, traffic sources, and interaction patterns.
Analytics information helps us identify technical problems, improve website navigation, optimize product pages, and provide a better shopping experience.
Where third-party analytics services are used, their own privacy policies may also apply.
7. Advertising and Marketing
We may use online advertising and marketing services to promote babytoyhub.com and its products.
These services may use cookies, pixels, tags, or similar technologies to measure advertising performance and, where permitted, provide relevant advertisements.
Marketing information may include interactions with advertisements, website visits, product views, and general engagement information.
We aim to use advertising technologies in accordance with applicable laws and platform requirements. You may have options to control certain personalized advertising through your browser, device, or relevant advertising platform settings.
8. Sharing of Information
We do not sell your personal information as a product to third parties.
However, we may share necessary information with trusted service providers when required to operate our business. These may include:
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Payment processors
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Banks or financial service providers
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Courier and logistics companies
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Shipping and delivery partners
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Website hosting providers
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E-commerce technology providers
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Analytics providers
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Customer support service providers
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Marketing and advertising service providers
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Fraud prevention and security providers
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Professional advisers
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Government authorities where legally required
We only aim to provide such parties with information that is reasonably necessary for the relevant service or purpose.
Third-party service providers may process information according to their own terms and privacy policies.
9. Payment Information
Payments made through our website may be processed by third-party payment providers.
Depending on the payment option selected, payment information may be handled directly by the applicable payment gateway, bank, wallet, card network, or other authorized payment service.
We do not intentionally retain complete payment card information such as full card numbers, CVV numbers, PINs, or banking passwords unless a service provider's authorized system is specifically designed and legally permitted to handle such information.
Customers should review the privacy and security policies of their chosen payment provider when making an online payment.
10. Shipping and Delivery Information
To deliver your order, we may provide necessary customer information to shipping and logistics partners.
This information may include:
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Recipient name
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Phone number
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Delivery address
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Order number
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Product or package information
Such information is shared only to facilitate delivery, shipment tracking, communication, or related fulfillment services.
11. Customer Communications
If you contact us by email, phone, website forms, or another available communication method, we may retain information relating to your communication.
This may include your name, contact information, order details, complaint, question, or other information you voluntarily provide.
We use this information to respond to you, investigate issues, provide customer support, and maintain appropriate business records.
12. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include access controls, secure website technologies, restricted data access, and the use of reputable service providers.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
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The nature of the information.
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The purpose for which it was collected.
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The customer's relationship with us.
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Legal, tax, accounting, and regulatory requirements.
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Fraud prevention and dispute resolution requirements.
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Legitimate business requirements.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal obligations.
14. Children's Privacy
Our store offers baby products and children's products, but the website is intended to be used and accessed by adults or individuals who are legally permitted to enter into purchases.
We do not knowingly seek to collect unnecessary personal information directly from children.
Parents or legal guardians who believe that a child has provided personal information to us may contact us at babytoyhub@gmail.com so that we can review the situation and take appropriate action where required.
15. Third-Party Websites
Our website may contain links, applications, payment options, social media features, advertisements, or other integrations operated by third parties.
If you visit a third-party website or use a third-party service, that service may collect and process information according to its own privacy policy.
We are not responsible for the privacy practices, security, content, or policies of independent third-party websites or services.
We encourage customers to review the privacy policies of any third-party service before providing personal information.
16. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
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Request information about personal data we hold about you.
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Request correction of inaccurate information.
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Request deletion of information where legally permitted.
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Withdraw consent where processing is based on consent.
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Request information regarding how your personal information is used.
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Opt out of certain promotional communications.
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Raise a privacy-related complaint or concern.
Some information may need to be retained because of legal, accounting, fraud-prevention, or other legitimate obligations.
To exercise an applicable privacy right, contact us at:
Email: babytoyhub@gmail.com
Phone: 9007647159
We may need to verify your request before taking action in order to protect your information and prevent unauthorized requests.
17. Promotional Communications
If permitted by applicable law, we may send promotional messages about new products, special offers, discounts, sales, or other store updates.
You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option in the relevant communication.
Please note that even if you opt out of promotional communications, we may still send essential transactional communications, such as order confirmations, shipping updates, refund information, security notices, or other service-related messages.
18. Fraud Prevention and Legal Compliance
We may process and disclose information when reasonably necessary to:
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Detect or prevent fraud.
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Protect our customers and business.
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Investigate suspicious transactions.
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Enforce our terms and policies.
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Resolve disputes.
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Comply with legal requirements.
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Respond to lawful requests from government or regulatory authorities.
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Protect the rights, safety, and property of our business, customers, or others.
Where disclosure is legally required, we may provide information to the relevant authority as required by applicable law.
19. Business Transfers
If babytoyhub.com or its business assets are involved in a merger, acquisition, restructuring, sale, transfer, or similar business transaction, customer information may be transferred as part of that transaction where legally permitted.
Any such transfer will remain subject to applicable privacy and legal requirements.
20. International Data Processing
Some third-party service providers used by online businesses may process information through systems or servers located outside India.
Where personal information is processed outside India, we aim to use appropriate service providers and reasonable safeguards consistent with applicable legal requirements.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or services.
When changes are made, the updated version will be posted on this page with a revised effective date.
We encourage customers to review this Privacy Policy periodically to remain informed about how we handle personal information.
22. Contact Us
If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about the way your information is handled, please contact us.
babytoyhub.com
Email: babytoyhub@gmail.com
Phone: 9007647159
Address: Haripada Ghosh Lane, P.O. + Vill.- Kanaipur, P.S.- Uttarpara, Dist.- Hooghly, West Bengal – 712234
GST No.: 19AQHPD3210C1ZJ
We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate period.
23. Consent
By using babytoyhub.com, submitting information, creating an account where available, placing an order, or otherwise interacting with our website, you acknowledge that you have read this Privacy Policy.
Where applicable law requires specific consent for a particular type of processing, we will seek such consent through an appropriate mechanism.
This Privacy Policy should be read together with our other applicable website policies, including our Terms & Conditions, Shipping Policy, and Return & Refund Policy.
Last Updated: September 7, 2026