Terms of service

Effective Date: September 7, 2026

Welcome to babytoyhub.com. These Terms of Service (“Terms”, “Terms of Service”) govern your access to and use of the website babytoyhub.com, including all pages, features, products, services, and transactions available through the website.

By visiting, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these Terms, please do not use our website or purchase products from us.

1. About Our Store

babytoyhub.com is an online store specializing in Baby Products, including baby toys, children's products, accessories, essentials, and other related merchandise.

Business Name/Website: babytoyhub.com
Email: babytoyhub@gmail.com
Phone: 9007647159
Address: Haripada Ghosh Lane, P.O. + Vill.- Kanaipur, P.S.- Uttarpara, Dist.- Hooghly, West Bengal, India
PIN Code: 712234
GST Number: 19AQHPD3210C1ZJ

Throughout these Terms, the words “we”, “us”, “our”, and “babytoyhub.com” refer to the business operating this website. The words “you”, “your”, “customer”, and “user” refer to anyone accessing or using our website.

2. Eligibility to Use the Website

By using babytoyhub.com, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

If you are under the applicable legal age to independently make purchases, you should use this website only under the supervision and consent of a parent or legal guardian.

Parents and guardians are responsible for supervising children's access to our website and products.

We reserve the right to refuse service, cancel orders, or restrict access where we reasonably believe that these Terms have been violated.

3. Website Usage

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to interfere with the website's operation or security.

  • Copy, reproduce, modify, distribute, or exploit website content without permission.

  • Introduce viruses, malware, malicious code, or harmful software.

  • Attempt to gain unauthorized access to our systems or customer accounts.

  • Use automated systems to scrape, collect, or reproduce website content without authorization.

  • Provide false or misleading information during registration or checkout.

  • Use another person's information or payment method without authorization.

We reserve the right to suspend or terminate access to users who violate these Terms.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, prices, and other information displayed on our website are accurate.

However, minor variations may occur due to:

  • Screen or device settings.

  • Lighting and photography conditions.

  • Manufacturing variations.

  • Packaging changes.

  • Product updates by manufacturers or suppliers.

Product images are provided for illustration and representation purposes. The actual product may have minor differences in color, packaging, design, or appearance.

We reserve the right to correct errors, update product information, or modify product specifications at any time without prior notice.

5. Baby Products and Toy Safety

Many products sold through babytoyhub.com are intended for babies, infants, toddlers, or children.

Customers and parents/guardians are responsible for reading and following the product's age recommendations, safety instructions, warnings, assembly instructions, and usage guidelines before giving a product to a child.

Some products may contain small parts or other components that may present risks if used improperly. Children should use products only according to the manufacturer's recommendations and, where appropriate, under adult supervision.

We are not responsible for injuries, damage, or loss resulting from improper use, misuse, modification, neglect, failure to follow safety instructions, or use of a product outside its intended purpose.

Always inspect children's products before use and discontinue use if the product becomes damaged, broken, or unsafe.

6. Product Availability

All products displayed on babytoyhub.com are subject to availability.

We may limit quantities, discontinue products, modify product specifications, or remove products from our website at any time.

If an ordered product becomes unavailable after your order has been placed, we may contact you regarding the issue and may offer an alternative, refund, or cancellation where applicable.

7. Pricing and Taxes

All prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing. However, an unintentional pricing or typographical error may occur.

If an order has been placed at an incorrect price due to a technical or human error, we reserve the right to cancel the order and notify the customer.

Applicable taxes, GST, shipping charges, or other fees, where applicable, may be displayed during checkout.

Promotional prices and discounts are valid only for the specified period and according to the applicable promotional terms.

8. Orders and Acceptance

When you place an order on babytoyhub.com, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.

An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, cancel, or limit an order for reasons including:

  • Product unavailability.

  • Incorrect pricing.

  • Incorrect or incomplete customer information.

  • Suspected fraudulent activity.

  • Duplicate orders.

  • Delivery limitations.

  • Payment-related issues.

  • Violation of these Terms.

If we cancel an order for which payment has already been received, the eligible amount will be refunded using an appropriate payment method.

9. Customer Information

You agree to provide accurate, complete, and current information when placing an order.

This may include your:

  • Full name.

  • Mobile number.

  • Email address.

  • Billing address.

  • Shipping address.

  • Payment information.

  • Other information required to process your order.

You are responsible for ensuring that your shipping information is correct before submitting an order.

If an incorrect address or contact number causes a delivery failure, additional shipping or re-delivery charges may apply where applicable.

10. Payment Terms

We may offer multiple payment methods, including online payment and Cash on Delivery (COD), depending on product, location, and availability.

Customers must provide valid payment information when required.

For COD orders, customers agree to accept the package and pay the applicable amount at the time of delivery.

We reserve the right to restrict or refuse COD availability for certain customers, locations, products, or orders based on operational or security considerations.

11. Shipping and Delivery

We aim to process and dispatch orders within the estimated processing period displayed on the website.

Delivery times may vary depending on:

  • Delivery location.

  • Courier availability.

  • Weather conditions.

  • Public holidays.

  • Transportation delays.

  • High order volumes.

  • Unforeseen circumstances.

  • Events beyond our reasonable control.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

Once an order has been handed over to the courier or delivery partner, delivery may be affected by circumstances outside our direct control.

Customers should provide a complete and accurate delivery address and remain available to receive the package.

12. Order Cancellation

Customers may request cancellation of an order before it has been processed or shipped, subject to our cancellation procedures.

Once an order has been dispatched, cancellation may no longer be possible.

We reserve the right to cancel an order where necessary due to product availability, pricing errors, suspected fraud, incomplete information, or other legitimate operational reasons.

Any eligible refund will be processed according to the applicable payment and refund procedure.

13. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review the applicable policy before making a purchase.

Where a return is permitted, the product may be required to meet certain conditions, including being unused, undamaged, and accompanied by its original packaging, accessories, tags, or other relevant materials.

Certain products may not be eligible for return or replacement due to hygiene, safety, product type, customization, or other applicable restrictions.

Customers should contact our support team promptly if they receive a damaged, defective, incorrect, or incomplete product.

We may request photographs, videos, order details, or other information to evaluate a claim.

14. Damaged or Incorrect Products

If you receive a product that appears damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible after delivery.

We may require evidence such as:

  • Order number.

  • Product photographs.

  • Packaging photographs.

  • Unboxing video, where applicable.

  • Description of the issue.

Claims may be reviewed according to our return, replacement, and refund procedures.

We reserve the right to investigate claims before approving a replacement or refund.

15. Intellectual Property

All content available on babytoyhub.com, including but not limited to:

  • Logo and branding.

  • Text.

  • Product descriptions.

  • Images.

  • Graphics.

  • Website layout.

  • Icons.

  • Designs.

  • Videos.

  • Marketing materials.

is owned by, licensed to, or used by babytoyhub.com and may be protected under applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our website content without prior written permission.

Product names, trademarks, logos, and brand names belonging to third parties remain the property of their respective owners.

16. User Reviews and Content

If the website allows customers to submit reviews, comments, photographs, feedback, or other content, you agree that the content you submit is lawful and does not violate the rights of any third party.

You must not submit content that is:

  • False or misleading.

  • Abusive or threatening.

  • Offensive or unlawful.

  • Infringing on intellectual property rights.

  • Harmful to children.

  • Spam or promotional content.

  • Containing malicious code.

By submitting content, you grant us permission to use, display, reproduce, or publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms.

17. Third-Party Services and Links

Our website may use third-party services, payment providers, courier companies, technology providers, analytics services, or external websites.

Third-party services may have their own terms and privacy policies.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services that we do not control.

Customers should review the applicable third-party terms before using external services.

18. Privacy

Your use of babytoyhub.com is also governed by our Privacy Policy.

We may collect and process information necessary to operate our website, process orders, provide customer support, communicate with customers, prevent fraud, and improve our services.

We encourage customers to review our Privacy Policy for additional information regarding the collection and use of personal information.

19. Disclaimer

We provide the website and its services on an “as available” basis, subject to applicable law.

While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that:

  • The website will always be available.

  • All information will always be error-free.

  • Products will always remain available.

  • Delivery will always occur within an estimated timeframe.

  • The website will be completely free from technical interruptions.

We reserve the right to modify, suspend, or discontinue any portion of the website or services when necessary.

20. Limitation of Liability

To the maximum extent permitted by applicable law, babytoyhub.com shall not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.

This includes losses resulting from misuse of products, incorrect installation, failure to follow safety instructions, unauthorized modifications, delivery delays caused by third parties, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

21. Indemnification

You agree to indemnify and hold harmless babytoyhub.com, its owners, employees, representatives, service providers, and business partners from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of the website.

  • Your misuse of our products.

  • Your violation of another person's rights.

  • Fraudulent or unauthorized activity associated with your account or order.

22. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, pandemics, government restrictions, strikes, transportation disruptions, internet or technology failures, courier disruptions, civil disturbances, or other unforeseen events.

Where such circumstances occur, we will make reasonable efforts to resume normal services as soon as practicable.

23. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Changes may be made to reflect changes in our business operations, products, services, legal requirements, technology, or customer practices.

The updated Terms will be posted on this page with a revised effective date.

Your continued use of babytoyhub.com after the updated Terms are posted constitutes acceptance of the revised Terms, subject to applicable law.

24. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to the website, products, services, orders, or these Terms shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant location, subject to applicable law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or interpreted to the extent necessary to make it enforceable, where legally permissible.

The remaining provisions of these Terms shall continue to remain in effect.

26. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies published on babytoyhub.com, constitute the terms governing your use of our website and purchase of our products.

If any conflict exists between these Terms and another applicable policy, the relevant provision shall be interpreted according to applicable law and the specific circumstances.

27. Contact Us

If you have questions, concerns, complaints, or requests regarding these Terms of Service, orders, products, or our website, please contact us.

babytoyhub.com
Email: babytoyhub@gmail.com
Phone: 9007647159
Address: Haripada Ghosh Lane, P.O. + Vill.- Kanaipur, P.S.- Uttarpara, Dist.- Hooghly, West Bengal, India
PIN Code: 712234
GST No.: 19AQHPD3210C1ZJ

We aim to respond to customer queries within a reasonable period.

28. Customer Acknowledgement

By using babytoyhub.com, placing an order, or accessing our products and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, please discontinue use of the website and do not place an order.

Thank you for choosing babytoyhub.com for your baby products and children's essentials.